Exchange and Refund Policy


  • We are happy to exchange waistrainers within 3 DAYS of purchase provided:
    • The product is returned in its original condition without any damage.
    • Returned items must have no visible signs of wear or use.
  • The cost of collection of the product to be exchanged and the redelivery of the new product will be bourne by the client.
  • To exchange an item, notify us of your exchange via DM or WhatsApp, we will arrange for a rider to collect the exchange item and redeliver the new product.
  • In the event that the product to be exchanged is damaged we reserve the right to decline the exchange and the product will be returned to the client at their cost.
  • No Exchanges, returns or refunds for shapewear or underwear related products will be accepted.
  • Discounted items may be exchanged for something instore but cannot be refunded.
  • No Exchanges shall be accepted after three (3) days.


For hygiene purposes no returns or exchanges will be accepted for shapewear.